GenWare products are manufactured to provide the robustness and durability required for maximum performance in the hospitality and foodservice industry. We recommend for all of our products that are intended to come into contact with foodstuffs to remove any labels or packaging and to wash, rinse and dry before first use. GenWare products are manufactured to provide the robustness and durability required for maximum performance in the hospitality and foodservice industry. We recommend for all of our products that are intended to come into contact with foodstuffs to remove any labels or packaging and to wash, rinse and dry before first use.

Product Care:

All Glasses- Do not put cold liquids straight into hot or warm glasses as this can cause cracks.

Slate is not suitable for dishwashing and should be washed in warm soapy water only. It should not be left to soak in water, as this will cause damage to the product and should be dried immediately after washing. Cutting directly on slate with sharp or serrated knives will mark the surface of the product. Maximum temperature to be placed on a slate product is 70°C.

Dishwashing:

Our range of glassware is designed to be washed in commercial glasswashers. To ensure the on-going quality of the product we recommend the following. All new glasses should be washed before first use.

Glassware should not be washed at temperatures above 60C as this can cause debris to be baked onto the glasses during the washing process. Glasses that are found to have been cracked or chipped in use should be disposed of and not placed into the dishwasher. Non-caustic detergents should be used as caustic detergents can damage and dull the surface of the glass.