GenWare products are manufactured to provide the robustness and durability required for maximum performance in the hospitality and foodservice industry. We recommend for all of our products that are intended to come into contact with foodstuffs to remove any labels or packaging and to wash, rinse and dry before first use.

Product Care:

The Thermobox Hot Plate can be heated either in an oven or using a bain-marie. Before heating, please ensure you have appropriate personal protection for handling the hot plate. Oven gloves, face masks and body protection are required.

When using an oven, preheat to a maximum of 95C. Place the hot plate on a metal baking tray lined with aluminium foil. Insert the tray into the oven and heat for 60 minutes at the maximum temperature of 95C. Do not use in a flame oven or using the grill function. Once heated remove carefully from the oven using appropriate oven gloves, face mask and body protection. Please take extra care when handling the heated plate.

When using a Bain-Marie, place the hot plate can be heated at 95C for 60 minutes. The hot plate can be completely submerged in the hot water or vertically with the nozzle facing upwards. Do not use on an open flame or any other heat sources. Once heated remove carefully from the bain-marie using appropriate oven gloves, face mask and body protection. Please take extra care when handling the heated plate.

Dishwashing:

The hot plate is dishwasher safe up to 85C for a 30 minute cycle. Alternatively, simply hand wash using hot water and mild detergents.